Call Centre Officers WANTED! (3 positions)

CMAX is seeking Participant Engagement Officers to work for at least 4 days on a casual basis Monday to Friday during business hours.

This role involves supporting our Participant Engagement Team as per the responsibilities below.

Reporting to the Participant Engagement Coordinator and Marketing and Engagement Manager the successful person will be responsible for:

• Working in Call Centre to recruit volunteers wishing to participate in clinical studies conducted at CMAX

• Phone screening both in and outbound calls for prospective volunteers, booking appointments and database updating;

• Admin work i.e. maintaining and updating the recruitment database, filing various paperwork;

• Front desk cover of the Participant Concierge, which includes greeting and directing volunteers, answering telephones, verifying participant identification and printing appropriate paperwork.

Please send your Resume & Cover Letter attention to Hilda Araya, as to why you think you'd be suitable for this role hilda.araya@cmax.com.au